Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/97009
Title: An analytical study of customer relationship management CRM practices in selected manufacturing industries in and around Pune
Researcher: Kumthekar Medha Madhav
Guide(s): Joshi Pratibha
Keywords: Management
Marketing management
Customer relationship management
Manufacturing industries
University: Savitribai Phule Pune University
Completed Date: February, 2012
Abstract: newline
Pagination: 
URI: http://hdl.handle.net/10603/97009
Appears in Departments:Smt Hiraben Nanavati Institute

Files in This Item:
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01_title.pdfAttached File31.68 kBAdobe PDFView/Open
02_abstract.pdf131.49 kBAdobe PDFView/Open
03_contents.pdf67.33 kBAdobe PDFView/Open
04_acknowledgement.pdf67.7 kBAdobe PDFView/Open
05_certificate.pdf63.75 kBAdobe PDFView/Open
06_declaration.pdf66 kBAdobe PDFView/Open
07_list_of_tables.pdf74.83 kBAdobe PDFView/Open
08_list_of_figures.pdf69.31 kBAdobe PDFView/Open
09_abbreviations.pdf82.18 kBAdobe PDFView/Open
10_chapter1.pdf439.59 kBAdobe PDFView/Open
11_chapter2.pdf1.75 MBAdobe PDFView/Open
12_chapter3.pdf232.58 kBAdobe PDFView/Open
13_chapter4.pdf196.73 kBAdobe PDFView/Open
14_chapter5.pdf324.99 kBAdobe PDFView/Open
15_chapter6.pdf1.21 MBAdobe PDFView/Open
16_chapter7.pdf274.53 kBAdobe PDFView/Open
17_appendices.pdf147.67 kBAdobe PDFView/Open
18_bibliography.pdf105.55 kBAdobe PDFView/Open


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