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|24-Jun-2019||The impact of service quality on customer satisfaction and patronage intentions a study on selected public and private sector commercial banks in Kerala||Uvais M||Sulaiman E|
|20-Jun-2019||Consumer behavior in online shopping with special reference to kerala||Brijesh George John||Siby Zacharias|
|25-Sep-2018||Customer satisfaction towards internet banking services with special reference to select commercial banks in Kerala||Anoop, K.K.||Sreeranganadhan, K|