Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/286078
Title: Measuring E retail service quality and its impact on customer satisfaction and loyalty
Researcher: Manpreet Kaur
Guide(s): Amar Inder Singh
Keywords: Social Sciences,Economics and Business,Management
University: Punjabi University
Completed Date: 2016
Abstract: File attached newline
Pagination: [viii, 323 p.]
URI: http://hdl.handle.net/10603/286078
Appears in Departments:School of Management Studies

Files in This Item:
File Description SizeFormat 
10 chapter 3.pdfAttached File553.5 kBAdobe PDFView/Open
11 chapter4.pdf1.92 MBAdobe PDFView/Open
15 conclusion & summary.pdf489.1 kBAdobe PDFView/Open
16 bibliography.pdf494.15 kBAdobe PDFView/Open
17 annexure.pdf586.44 kBAdobe PDFView/Open
18 research paper.pdf98.23 kBAdobe PDFView/Open
1 title page.pdf16.73 kBAdobe PDFView/Open
2 certificate.pdf217.39 kBAdobe PDFView/Open
8 chapter 1.pdf1.11 MBAdobe PDFView/Open
9 chapter 2.pdf1.01 MBAdobe PDFView/Open
abstract in english.docx13.8 kBMicrosoft Word XMLView/Open
abstract in punjabi.docx12.98 kBMicrosoft Word XMLView/Open
prelim pages.pdf1.93 MBAdobe PDFView/Open


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