Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/280123
Title: Adapting the Service Quality SERV QUAL scale to assess the hospital services in Delhi NCR An empirical study determining Patient Satisfaction
Researcher: Arora, Eesha
Guide(s): Doke, Prakash
Keywords: Clinical Pre Clinical and Health,Clinical Medicine,Medicine General and Internal
Service Quality
SERV-QUAL
University: MGM Institute of Health Sciences
Completed Date: 2016
Abstract: Abstract available newline
Pagination: 168p.
URI: http://hdl.handle.net/10603/280123
Appears in Departments:Department of Hospital Management

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File49.99 kBAdobe PDFView/Open
02_declaraion.pdf38.75 kBAdobe PDFView/Open
03_certificate.pdf123.09 kBAdobe PDFView/Open
04_acknowledgement.pdf111.83 kBAdobe PDFView/Open
05_table of contents.pdf37.75 kBAdobe PDFView/Open
06_abbreviations.pdf16.16 kBAdobe PDFView/Open
07_list of tables.pdf57.92 kBAdobe PDFView/Open
08_list of figures.pdf36.74 kBAdobe PDFView/Open
09_abstract.pdf125.39 kBAdobe PDFView/Open
10_background.pdf129.87 kBAdobe PDFView/Open
11_introduction.pdf165.25 kBAdobe PDFView/Open
12_literature review.pdf418.97 kBAdobe PDFView/Open
13_aim and objectives.pdf126.04 kBAdobe PDFView/Open
14_methodology.pdf4.37 MBAdobe PDFView/Open
15_discussions.pdf218.34 kBAdobe PDFView/Open
16_conclusion.pdf14.84 kBAdobe PDFView/Open
17_recommendations.pdf17.99 kBAdobe PDFView/Open
18_references.pdf321.16 kBAdobe PDFView/Open
19_plagiarism reporrt.pdf566.73 kBAdobe PDFView/Open


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