Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/262536
Title: Impact of perceived service quality and servicescape on customer loyalty in Ethiopian hotel industry
Researcher: Shifera Bekele Gashawbeza
Guide(s): Apar Singh
Keywords: Social Sciences,Economics and Business,Management
University: Punjabi University
Completed Date: 2016
Abstract: File attached newline
Pagination: xiii, 253 p.
URI: http://hdl.handle.net/10603/262536
Appears in Departments:School of Management Studies

Files in This Item:
File Description SizeFormat 
10 chapter 2.pdfAttached File918.18 kBAdobe PDFView/Open
11 chapter 3.pdf175.2 kBAdobe PDFView/Open
12 chapter 4.pdf806.29 kBAdobe PDFView/Open
13 chapter 5.pdf393.4 kBAdobe PDFView/Open
14 references.pdf407.72 kBAdobe PDFView/Open
15 appendix.pdf854.21 kBAdobe PDFView/Open
1 title page.pdf221.08 kBAdobe PDFView/Open
2 certificate.pdf221.66 kBAdobe PDFView/Open
9 chapter 1.pdf395.52 kBAdobe PDFView/Open
abstract in english.docx15.57 kBMicrosoft Word XMLView/Open
prelim pages.pdf1.37 MBAdobe PDFView/Open
punjabi.docx18.17 kBMicrosoft Word XMLView/Open


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