Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/258639
Title: Customer perception of service quality in hotel industry
Researcher: Malini Singh
Guide(s): Shaji Thomas
Keywords: Service quality in Hotel industry
Social Sciences,Social Sciences General,Hospitality Leisure Sport and Tourism
University: Indira Gandhi National Open University IGNOU
Completed Date: 2013
Abstract: newline
Pagination: 
URI: http://hdl.handle.net/10603/258639
Appears in Departments:School of Tourism Hospitality and Services Management

Files in This Item:
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chapter 1.pdfAttached File1.12 MBAdobe PDFView/Open
chapter 2.pdf539.95 kBAdobe PDFView/Open
chapter 3.pdf624.84 kBAdobe PDFView/Open
chapter 4.pdf1.02 MBAdobe PDFView/Open
chapter 5.pdf614.89 kBAdobe PDFView/Open
chapter 6.pdf588.58 kBAdobe PDFView/Open
prelim pages.pdf217.42 kBAdobe PDFView/Open
reference.pdf743.5 kBAdobe PDFView/Open
title.pdf255.41 kBAdobe PDFView/Open


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