Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/238815
Title: Customer relationship management strategies in Indian banking sector a study of public private and foreign banks
Researcher: Tejpal, Manjari
Guide(s): Sharma, Dhiraj
Keywords: Social Sciences,Economics and Business,Management
University: Punjabi University
Completed Date: 2014
Abstract: File attached newline
Pagination: xii, 218 p.
URI: http://hdl.handle.net/10603/238815
Appears in Departments:School of Management Studies

Files in This Item:
File Description SizeFormat 
abstract english & punjabi.pdfAttached File184.04 kBAdobe PDFView/Open
appendix.pdf2.26 MBAdobe PDFView/Open
bibliography.pdf5.01 MBAdobe PDFView/Open
certificate.pdf156.97 kBAdobe PDFView/Open
chapter-1.pdf5.19 MBAdobe PDFView/Open
chapter-2.pdf4.74 MBAdobe PDFView/Open
chapter-3.pdf2.69 MBAdobe PDFView/Open
chapter-4.pdf7.08 MBAdobe PDFView/Open
chapter-5.pdf5.99 MBAdobe PDFView/Open
chapter-6.pdf686.58 kBAdobe PDFView/Open
chapter-7.pdf1.38 MBAdobe PDFView/Open
chapter-8.pdf3.59 MBAdobe PDFView/Open
prelim pages.pdf1.42 MBAdobe PDFView/Open
title page.pdf129.2 kBAdobe PDFView/Open


Items in Shodhganga are protected by copyright, with all rights reserved, unless otherwise indicated.