Please use this identifier to cite or link to this item:
Title: An Analysis of complaint management system in Indian public and private sector banks
Researcher: Sharma, Shalini
Guide(s): Munjal, Sonia
Keywords: Analysis
Complaint behaviour
Complaint management system in banks
Complaint modes
Public and Private Bank
University: Manipal University Jaipur
Completed Date: 2016
Abstract: Included in thesis
Pagination: Initial 15p, total 124 p
Appears in Departments:Department of Management

Files in This Item:
File Description SizeFormat 
shalini sharma final thesis.pdfAttached File8.47 MBAdobe PDFView/Open

Items in Shodhganga are protected by copyright, with all rights reserved, unless otherwise indicated.