Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/186038
Title: Implementation of packaged customer relationship management solutions A study from an information technology service providers perspective
Researcher: Mukerjee, Hory Sankar
Guide(s): Devi Prasad U
Keywords: Customer relationship management
Relationship marketing across an organization
University: GITAM University
Completed Date: 2017
Abstract: None
Pagination: -
URI: http://hdl.handle.net/10603/186038
Appears in Departments:Department of Management

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File212.95 kBAdobe PDFView/Open
02_certificates.pdf85.51 kBAdobe PDFView/Open
03_acknowledgements.pdf82.59 kBAdobe PDFView/Open
04_contents.pdf330.38 kBAdobe PDFView/Open
05_list of tables figures.pdf280.97 kBAdobe PDFView/Open
06_chapter 1.pdf647.53 kBAdobe PDFView/Open
08_chapter 3.pdf231.83 kBAdobe PDFView/Open
09_chapter 4.pdf251.73 kBAdobe PDFView/Open
10_chapter 5.pdf1.28 MBAdobe PDFView/Open
11_chapter 6.pdf981.25 kBAdobe PDFView/Open
12_chapter 7.pdf381.12 kBAdobe PDFView/Open
13_references.pdf676.78 kBAdobe PDFView/Open


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