Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/147278
Title: Effect of service quality on customer satisfaction_a study of selected retail stores in unorganized sector
Researcher: Bhargava, Swati
Guide(s): Pareek, Ashish
Keywords: customer satisfaction
retail store
service quality
unorganized sector
University: Maharshi Dayanand Saraswati University
Completed Date: 2015
Abstract: newline
Pagination: 
URI: http://hdl.handle.net/10603/147278
Appears in Departments:Department of Management Studies

Files in This Item:
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10_chapter 2.pdfAttached File591.52 kBAdobe PDFView/Open
11_chapter 3.pdf466.35 kBAdobe PDFView/Open
12_chapter 4.pdf297.23 kBAdobe PDFView/Open
13_chapter 5.pdf7.11 MBAdobe PDFView/Open
14_chapter 6.pdf725.51 kBAdobe PDFView/Open
15_bibliography.pdf311.9 kBAdobe PDFView/Open
16_questionnaire 1 english.pdf340.37 kBAdobe PDFView/Open
17_questionnaire 1 hindi.pdf443.18 kBAdobe PDFView/Open
18_questionnaire 2 english.pdf161.99 kBAdobe PDFView/Open
19_questionnaire 2 hindi.pdf305.99 kBAdobe PDFView/Open
1_cover page.pdf128.66 kBAdobe PDFView/Open
2_certificate.pdf77.3 kBAdobe PDFView/Open
3_preface.pdf125.07 kBAdobe PDFView/Open
5_table of contents.pdf201.11 kBAdobe PDFView/Open
9_chapter 1.pdf699.88 kBAdobe PDFView/Open


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